bk990 Terms and Conditions

bk990 operates an online gaming and sports betting platform for users in Bangladesh. Using this platform means you voluntarily and knowingly agree to comply with all provisions of these terms and conditions.

To use our services, you must:

• Be at least 21 years of age.
• Not be located in any jurisdiction where online gaming is explicitly prohibited.
• Operate the account for yourself and for personal entertainment purposes.
• Ensure that all information provided on the platform is true, accurate and complete.

2.1 Registration Process

To open an account with bk990, you must provide a valid email address, mobile number and accurate personal information. Each person may operate only one account. Opening multiple accounts under the same person's name, on the same IP address or on the same device is strictly prohibited.

2.2 Account Security

It is your responsibility to keep your account login details, password and security codes completely confidential. You are fully responsible for all activities carried out from your account. If you suspect any unauthorized access to your account, you must notify our support team immediately.

2.3 Identity Documents

For security and fraud prevention purposes, bk990 may request your national identity card or other government-issued documents at any time to verify your identity. Withdrawal facilities may be temporarily suspended until verification is complete.

All services on bk990 are for persons aged 21 and above only. You must provide your actual date of birth at the time of registration. We may request proof of age documents at any time. If an account belonging to a minor is found, it will be closed immediately and any deposited funds may be forfeited.

4.1 Deposits

The minimum deposit amount on bk990 is ৳500 (five hundred taka) per method. Accepted payment methods are bKash, Nagad and Rocket. All deposits will be credited to your account instantly. Deposited funds must come from a payment method registered under your own account name.

4.2 Withdrawals

The minimum withdrawal amount is also ৳500 (five hundred taka). Withdrawal requests are processed within 1 hour. Withdrawals can only be made to payment methods registered or verified on your account. Withdrawals may be held if identity verification has not been completed.

4.3 Payment Methods

Currently accepted payment methods are: bKash, Nagad and Rocket. No third-party accounts or bank transfers are accepted.

5.1 Welcome Bonus

The bk990 welcome bonus is a 100% match bonus on your first deposit up to ৳15,000. This bonus applies to newly registered members only and can be received once per account.

5.2 Wagering Requirements

To make a withdrawal after receiving the welcome bonus, the bonus amount must be wagered 25 times (25x). For example, if you receive a bonus of ৳1,000, you must place ৳25,000 in bets before withdrawing.

5.3 General Bonus Terms

• If a bonus is not used within the specified time period, it will be cancelled.
• Multiple bonus offers cannot be combined at the same time unless specifically stated.
• Bonus funds cannot be withdrawn directly; withdrawal is only possible after the wagering requirements have been met.
• bk990 reserves the right to change, suspend or cancel any bonus program at any time.
• If promotional offers are misused, the bonus and any associated winnings may be forfeited.

5.4 VIP Cashback Program

Regular members can receive weekly cashback through our VIP program. The tiers are: Bronze (up to 0.2% cashback per week), Silver (0.3%), Gold (0.5%), Platinum (0.6%) and Diamond (0.8%). A member can gradually move up to higher tiers based on their gaming activity.

6.1 Fairness of Game Results

bk990 is committed to ensuring fair play in all its games. All games are powered by Random Number Generator (RNG) technology, which ensures that the outcome of every game is completely impartial and not predetermined.

6.2 Betting Limits

Each game has its own minimum and maximum betting limits, which will be displayed within the game interface. These limits may change from time to time.

6.3 Technical Issues

If a game is interrupted due to a technical error or disruption, bk990 reserves the right to void that round and any wagered funds will be refunded. Any incorrect winning amounts displayed due to a software error will not be honoured.

6.4 Cricket and Sports Betting

Betting is available on various cricket and football events including BPL, IPL, T20 World Cup and ICC tournaments. For all sports betting, the official result of the relevant event will be used to determine outcomes. If a match is suspended, abandoned or rescheduled, the applicable betting rules will be followed.

Involvement in any of the following activities will result in immediate account closure and associated funds may be forfeited:

• Operating multiple accounts.
• Registering with incorrect or false information.
• Using the platform for money laundering or other illegal financial transactions.
• Attempting to hack or manipulate game software.
• Accessing or attempting to access another user's account.
• Artificially placing bets to take advantage of bonus offers (bonus abuse).
• Using automated bots or scripts to play games.
• Participating in match fixing or fraudulent activities.

8.1 bk990's Rights

bk990 reserves the right to temporarily suspend or permanently close any account in the following circumstances: breach of terms and conditions, suspicious activity, failure of identity verification or due to legal requirements.

8.2 User Rights

You may request the closure of your account at any time by contacting us. Any pending withdrawals and verified balance will be returned prior to account closure, provided there has been no breach of terms and conditions.

8.3 Self-Exclusion

As part of our responsible gaming policy, you may request to exclude yourself from the platform for a specific period or permanently. Once activated, no bets can be placed during that period.

bk990 uses SSL encryption technology to keep all your personal and financial information secure. We do not sell your information to third parties. For detailed information on how data is collected, used and stored, please read our Privacy Policy.

As a secure and reliable platform, we maintain the following security measures:

• Encrypted connections for all transactions.
• Detection and alerts for suspicious logins.
• Regular security audits.
• Separate fund management to protect your money.

bk990 always places the highest importance on responsible gaming. We believe gaming should be a form of entertainment, not a source of income. We ask all our members to:

• Only bet an amount of money that you can afford to lose.
• Do not let emotions drive your gaming.
• Set time and budget limits and stick to them.
• Do not place gaming before your family and social responsibilities.

For more information and support on responsible gaming, please visit our Responsible Gaming page.

bk990 strives to provide services as smoothly as possible, however we are not liable for the following:

• Games being interrupted due to internet disconnection or technical errors.
• Delays or failures by third-party payment providers.
• Losses resulting from your own account information being left unsecured.
• Force majeure or unforeseeable circumstances (natural disasters, cyber attacks, etc.).

Our total liability in any case is limited to a maximum of the amount involved in the relevant transaction.

bk990 reserves the right to update or amend these terms and conditions at any time. For significant changes, we will provide notification via your registered email or on the platform. Continued use of the platform after updated terms have been published will be taken as your acceptance of the revised terms.

We recommend that you visit this page regularly and keep yourself informed about any changes.

13.1 Support Contact

For any questions or complaints regarding these terms and conditions or your account, please contact us:

• [email protected]
• 24/7 Live Chat Support (available in Bengali)

13.2 Dispute Resolution

Any dispute or complaint should first be addressed directly through our support team. We take all complaints seriously and aim to resolve them in the shortest possible time.

Reading all our policies together will give you a complete picture of bk990's services:

• Privacy Policy — How your information is used.
• Responsible Gaming — Guidelines for healthy gaming habits.
• About Us — Learn more about bk990.
• FAQ — Answers to common questions.